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Effective Date: November 14, 2025
Company: Forge Lab Inc.
Website: https://forgelabphysio.com
Jurisdiction: Republic of the Philippines

1. Acceptance of Terms

By accessing or using Forge Lab Inc.’s website, booking a consultation, or receiving physiotherapy and rehabilitation services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please refrain from using our services or website.

2. Nature of Services

Forge Lab Inc. provides physiotherapy, rehabilitation, and related wellness services. All clinical services are rendered by licensed healthcare professionals in accordance with Philippine laws and the standards of the Department of Health (DOH) and the Professional Regulation Commission (PRC).

3. Medical Disclaimer

Our website and content are for educational and informational purposes only. They are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified health provider with any questions you may have regarding a medical condition.

4. Booking and Appointments

  • Appointments may be scheduled online via https://tally.so/r/b5VpR0 or through our reception channels.
  • You are responsible for providing accurate information during booking.
  • Forge Lab Inc. reserves the right to reschedule or refuse service in cases of incomplete information, unsafe conditions, or professional conflict of interest.

5. Cancellations and No-Shows

  • Cancellations must be made at least 24 hours before the appointment.
  • No-shows or late cancellations may incur a cancellation fee or forfeiture of booking deposits.
  • Repeated no-shows may lead to temporary suspension of booking privileges.

6. Payments and Refunds

  • Payments may be made via cash, card, or online transfer, depending on clinic location.
  • Prepaid sessions or packages are non-transferable and non-refundable unless required by law.
  • Forge Lab Inc. reserves the right to adjust pricing or service rates without prior notice.

7. Limitation of Liability

While our team exercises the highest standard of care, Forge Lab Inc. shall not be liable for any indirect, incidental, or consequential damages arising from treatment outcomes, website use, or unforeseen events beyond our reasonable control.
You acknowledge that all physical therapy and rehabilitation carry inherent risks, and you voluntarily assume those risks.

8. Patient Responsibilities

By engaging in our services, you agree to:

  • Provide truthful, complete, and updated health information.
  • Follow your therapist’s prescribed plan of care.
  • Inform the clinic of any changes in your health status.
    Non-disclosure of relevant medical information may affect treatment outcomes and void liability on the part of Forge Lab Inc.

9. Data Privacy

Forge Lab Inc. complies with the Data Privacy Act of 2012 (RA 10173). All personal and medical data collected are confidential and used only for clinical, administrative, and communication purposes.
We do not sell, rent, or share your personal information with third parties without consent, except as required by law.

10. Intellectual Property

All content on forgelabphysio.com—including logos, photos, videos, text, and graphics—is owned or licensed by Forge Lab Inc. You may not copy, reproduce, or distribute any material without written permission.

11. Website Use

Users are prohibited from:

  • Attempting to gain unauthorized access to our systems or data.
  • Posting or transmitting malicious code.
  • Using the website for unlawful purposes or misleading representations.
    We reserve the right to restrict access to any user who violates these terms.

12. Changes to Terms

Forge Lab Inc. may revise these Terms and Conditions at any time. Updates will be posted on our website, and continued use of the site or our services after changes are made constitutes acceptance of the updated terms.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of the Philippines. Any dispute arising under or in connection with these Terms shall be resolved exclusively in the proper courts of Quezon City, Philippines.

14. Contact Information

For questions or concerns regarding these Terms, you may contact:
Forge Lab Inc.
Email: forgelabphysio@gmail.com
Address: 5 Malumanay, Aspirea Residences, Brgy Malaya. Quezon City
Phone: +639614524453